| MX Digital’s multi-media voice & data solutions include Automatic Call Distribution, (ACD), Predictive, Progressive & Preview Dialers, Interactive Voice Response (IVR), IP Telephony Systems, Speech / Voice Recognition, Call / Voice Recording & Quality Monitoring, Email Management, Web Self-Service and Knowledge-base solutions, Interactive Voice Messaging, Web Chat, Web Collaboration and Web Call-Back, Customer Relationship Management (CRM), Workforce Management / Optimization |